Last Updated: 11/01/2026
Gear Up (“we,” “our,” or “us”) operates the gear-up mobile application and website. This policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service to request emergency maintenance.
1. No Account Registration
Our Service does not require you to create an account or log in. We collect information only when you voluntarily submit a request for emergency car maintenance or roadside assistance.
2. Information Collection and Use
While using our Service to request a technician, we may ask you to provide the following information:
- Contact Information: Name and Phone Number (to contact you regarding your request).
- Vehicle Details: Car make, model, and the type of issue.
- Location Data: We collect your precise location to dispatch the nearest workshop or technician to your exact spot. This data is collected only at the time of the service request.
3. Purpose of Data Collection
The data provided is used solely for:
- Identifying your vehicle and the required service.
- Connecting you with a technician in Egypt.
- Communicating with you to provide the requested assistance.
4. Service Providers
We share your name, phone number, vehicle details, and location with the third-party technicians or workshops assigned to fulfill your request. These parties are prohibited from using your data for any other purpose.
5. Data Retention
Since we do not have user accounts, we do not store your personal information longer than necessary to complete the service request and for internal record-keeping/quality assurance purposes.
6. Permissions
- Location Access: The app requires access to your location to accurately pinpoint where the maintenance service is needed.
- Phone/Calling: To allow you to call the technician directly.
7. Security
The security of your data is important to us, but remember that no method of transmission over the internet is 100% secure. We use commercially acceptable means to protect your personal information.
8. Contact Us
For any questions regarding this Privacy Policy, please contact us at: